MALAYSIA · 100% REMOTE · ASIA-PACIFIC
MALAYSIA · 100% JARAK JAUH · ASIA-PASIFIK

IT remote support for home, corporate
and enterprise IT — delivered remotely.

Sokongan IT jarak jauh untuk rumah, korporat
dan enterprise IT — disampaikan secara jarak jauh.

Vika Technology is a Malaysia-based IT remote support provider for home users and corporate/enterprise clients, also offering tender writing, CCTV, AI and consultancy support — without the overhead of an in-house team.

Vika Technology adalah penyedia sokongan IT jarak jauh berasaskan Malaysia untuk pengguna rumah dan klien korporat/enterprise, di samping menawarkan penulisan tender, CCTV, AI dan sokongan perundingan — tanpa beban mengambil pasukan dalaman.

REMOTE IT SUPPORTSOKONGAN IT JARAK JAUH MANAGED IT SERVICESPERKHIDMATAN IT TERURUS CCTV DESIGN & INSTALLATIONREKA BENTUK & PEMASANGAN CCTV BID & TENDER MANAGEMENTPENGURUSAN TENDER AI & IT CONSULTANCYPERUNDINGAN AI & IT GRANT APPLICATION SUPPORTSOKONGAN PERMOHONAN GERAN

How we support your business

Cara kami menyokong perniagaan anda

Each service is delivered entirely online by a small, senior team — no on-site visits, no long onboarding, no surprises.

Setiap perkhidmatan disampaikan sepenuhnya secara dalam talian oleh pasukan yang kecil dan berpengalaman — tanpa lawatan fizikal, tanpa proses onboarding yang lambat, tanpa kejutan.

SERVICE ONE PERKHIDMATAN SATU

IT Remote Support — Home, Corporate & Enterprise

Sokongan IT Jarak Jauh — Rumah, Korporat & Enterprise

Fast, remote troubleshooting for home PCs and full corporate or enterprise IT environments — no need to wait for a technician to visit.

Nyahpepijat pantas secara jarak jauh untuk PC rumah dan persekitaran IT korporat atau enterprise sepenuhnya — tanpa perlu menunggu juruteknik tiba di tapak.

Remote troubleshooting for PC, laptop and server issuesNyahpepijat masalah PC, laptop dan server secara jarak jauh
Corporate & enterprise IT support, not just home usersSokongan IT korporat & enterprise, bukan sekadar pengguna rumah
Virus and malware removal, performance tuningPembuangan virus dan malware, penalaan prestasi
Ongoing technical support, from single PCs to office networksSokongan teknikal berterusan, dari PC tunggal hingga rangkaian pejabat
100%
Remote delivery
Penyampaian jarak jauh
Same-day
Hari Sama
Typical response
Tindak balas biasa
Windows & macOS troubleshooting
Nyahpepijat Windows & macOS
Home PC & office server support
Sokongan PC rumah & server pejabat
AnyDesk, TeamViewer remote tools
Alat jarak jauh AnyDesk, TeamViewer
SERVICE TWO PERKHIDMATAN DUA

Managed IT Services

Perkhidmatan IT Terurus

Your servers, network, and cloud environment — monitored and supported remotely, so you don't need a full in-house IT department.

Server, rangkaian, dan persekitaran awan anda — dipantau dan disokong secara jarak jauh, tanpa perlu pasukan IT dalaman yang penuh.

Server & infrastructure management (Windows, Linux, virtualisation)Pengurusan server & infrastruktur (Windows, Linux, virtualisation)
Network, firewall, VPN and cloud configurationKonfigurasi rangkaian, firewall, VPN dan awan
24/7 remote helpdesk with SLA-backed response timesHelpdesk jarak jauh 24/7 dengan masa tindak balas mengikut SLA
Cybersecurity monitoring, backups and disaster recoveryPemantauan keselamatan siber, sandaran dan pelan pemulihan
24/7
Helpdesk coverage
Liputan helpdesk
100%
Remote delivery
Penyampaian jarak jauh
Windows Server, Linux, VMware
Windows Server, Linux, VMware
AWS, Microsoft Azure, Google Cloud
AWS, Microsoft Azure, Google Cloud
Endpoint protection & patch management
Perlindungan endpoint & pengurusan patch
SERVICE THREE PERKHIDMATAN TIGA

CCTV Design, Proposal & Installation

Reka Bentuk, Cadangan & Pemasangan CCTV

From system design to final installation — we plan, propose, deploy and install a CCTV solution that fits your home or office, with remote monitoring built in.

Dari reka bentuk sistem hingga pemasangan akhir — kami merancang, mencadang, melaksana dan memasang penyelesaian CCTV yang sesuai untuk rumah atau pejabat anda, lengkap dengan pemantauan jarak jauh.

System design — site survey and camera placement planningReka bentuk sistem — tinjauan tapak dan perancangan kedudukan kamera
Proposal — equipment recommendation and costingCadangan — cadangan peralatan dan kos
Deployment — cabling, DVR/NVR setup and network configurationPelaksanaan — pendawaian, persediaan DVR/NVR dan konfigurasi rangkaian
Installation — camera mounting, testing and remote viewing setupPemasangan — pemasangan kamera, ujian dan persediaan tontonan jarak jauh
1. Design
1. Reka Bentuk
Site survey & camera layout plan
Tinjauan tapak & pelan susun atur kamera
2. Proposal
2. Cadangan
Equipment recommendation & costing
Cadangan peralatan & kos
3. Deployment
3. Pelaksanaan
Cabling, DVR/NVR & network setup
Pendawaian, DVR/NVR & persediaan rangkaian
4. Installation
4. Pemasangan
Mounting, testing & remote viewing setup
Pemasangan, ujian & persediaan tontonan jarak jauh
SERVICE FOUR PERKHIDMATAN EMPAT

Bid & Tender Management

Pengurusan Bida & Tender

From reading the RFP to submitting the final bid, we help you put together a tender that gives you the best chance of winning.

Dari membaca RFP hingga menghantar bida akhir, kami bantu anda menyediakan tender yang memberi peluang terbaik untuk menang.

Tender document review and win-strategy planningSemakan dokumen tender dan perancangan strategi kemenangan
Technical proposal and methodology writingPenulisan cadangan teknikal dan metodologi
Financial bid preparation and compliance checksPenyediaan bida kewangan dan semakan pematuhan
Submission guidance for eProcurement platformsPanduan penghantaran untuk platform ePerolehan
Free revision rounds
Pusingan semakan percuma
A–E
Contractor grades served
Gred kontraktor dilayan
Government & GLC tenders
Tender kerajaan & GLC
Private sector RFPs & RFQs
RFP & RFQ sektor swasta
ePerolehan, MyProcure & UNGM submissions
Penghantaran ePerolehan, MyProcure & UNGM
SERVICE FIVE PERKHIDMATAN LIMA

AI & IT Consultancy

Perundingan AI & IT

From AI strategy to general IT projects — we don't just advise, we build, deploy and run the automation, AI tools and IT solutions your business actually needs.

Dari strategi AI hingga projek IT secara umum — kami bukan sekadar memberi nasihat, kami membina, melaksana dan menjalankan automasi, alat AI serta penyelesaian IT yang sebenarnya diperlukan perniagaan anda.

AI readiness assessment and implementation roadmapPenilaian kesediaan AI dan pelan pelaksanaan
Intelligent process automation and document handlingAutomasi proses pintar dan pengurusan dokumen
Integration with Claude AI, OpenAI and NVIDIA AI servicesIntegrasi dengan Claude AI, OpenAI dan perkhidmatan AI NVIDIA
General IT project consultancy and deliveryPerundingan dan penghantaran projek IT secara umum
NVIDIA
Trained practitioner
Pengamal terlatih
AWS
Cloud-trained team
Pasukan terlatih awan
Claude AI, OpenAI, NVIDIA NIM
Claude AI, OpenAI, NVIDIA NIM
Python, TensorFlow, PyTorch
Python, TensorFlow, PyTorch
Custom automation pipelines
Pipeline automasi tersuai
SERVICE SIX PERKHIDMATAN ENAM

Grant Application & Documentation Support

Sokongan Permohonan & Dokumentasi Geran

Many IT and consultancy grants are available across Malaysia and Europe — we help you prepare the documentation and proposal needed to apply with confidence.

Banyak geran IT dan perundingan tersedia di Malaysia dan Eropah — kami bantu anda menyediakan dokumentasi dan cadangan yang diperlukan untuk memohon dengan yakin.

Grant eligibility review and matching to your projectSemakan kelayakan geran dan padanan dengan projek anda
Proposal and technical documentation writingPenulisan cadangan dan dokumentasi teknikal
Budget justification and supporting document preparationPenyediaan justifikasi bajet dan dokumen sokongan
Submission guidance for Malaysian and European grant bodiesPanduan penghantaran untuk badan geran Malaysia dan Eropah
MY & EU
MY & EU
Grant regions covered
Rantau geran dilayan
100%
Remote preparation
Penyediaan jarak jauh
SME digitalisation & IT grants
Geran digitalisasi PKS & IT
Consultancy & innovation funding
Pembiayaan perundingan & inovasi
Malaysia & EU grant bodies
Badan geran Malaysia & EU

Built for accountability, not overhead

Dibina untuk akauntabiliti, bukan beban kos

Every engagement runs on a written Service Level Agreement, so you always know what to expect and when.

Setiap penglibatan dijalankan berdasarkan Perjanjian Tahap Perkhidmatan bertulis, supaya anda sentiasa tahu apa yang dijangka dan bila.

01

SLA-backed response

Tindak balas bersandar SLA

Every priority level has a written response-time commitment.

Setiap tahap keutamaan mempunyai komitmen masa tindak balas bertulis.

02

100% remote delivery

Penyampaian 100% jarak jauh

No travel costs, no waiting for a technician to arrive on-site.

Tiada kos perjalanan, tiada menunggu juruteknik tiba di tapak.

03

27+ years of experience

27+ tahun pengalaman

Senior leadership with a track record across government and enterprise IT.

Kepimpinan berpengalaman dengan rekod merentasi IT kerajaan dan korporat.

04

Transparent engagement

Penglibatan yang telus

Clear scope, written contracts, and monthly reporting on every retainer.

Skop yang jelas, kontrak bertulis, dan laporan bulanan untuk setiap retainer.

Serving clients across Asia-Pacific and beyond

Menyokong klien merentasi Asia-Pasifik dan luar negara

Headquartered in Malaysia, working with organisations across the region.

Beribu pejabat di Malaysia, bekerjasama dengan organisasi merentasi rantau ini.

🇲🇾
Malaysia
Malaysia

Government, GLCs, SMEs and contractors of all grades.

Kerajaan, GLC, PKS dan kontraktor semua gred.

🇸🇬
Singapore
Singapura

FinTech, SMEs and regional headquarters.

FinTech, PKS dan ibu pejabat serantau.

🇧🇳
Brunei
Brunei

Oil and gas, government, and enterprise clients.

Minyak dan gas, kerajaan, dan klien korporat.

🇦🇪
UAE / GCC
UAE / GCC

Smart city, FinTech and procurement projects.

Projek bandar pintar, FinTech dan perolehan.

🇦🇺
Australia
Australia

Managed IT services delivered remotely.

Perkhidmatan IT terurus disampaikan jarak jauh.

🇬🇧
UK & Europe
UK & Eropah

Digital transformation and bid-writing support.

Transformasi digital dan sokongan penulisan bida.

Led by someone who's done the work

Diketuai oleh seseorang yang berpengalaman

HH
Harris Husin
Director & Principal Consultant
Pengarah & Perunding Utama

Over 27 years in enterprise IT, cybersecurity and infrastructure, with hands-on delivery for government agencies in Malaysia. NVIDIA and AWS trained, with a practical, production-focused approach to AI implementation.

Lebih 27 tahun dalam IT korporat, keselamatan siber dan infrastruktur, dengan penghantaran langsung untuk agensi kerajaan di Malaysia. Terlatih NVIDIA dan AWS, dengan pendekatan praktikal dan fokus produksi dalam pelaksanaan AI.

27+ years enterprise IT27+ tahun IT korporat NVIDIA TrainedTerlatih NVIDIA AWS trainedTerlatih AWS Government project deliveryPenghantaran projek kerajaan

Let's talk about what you need.

Jom berbincang tentang keperluan anda.

Tell us about your IT remote support, CCTV, tender, or AI challenge — including quotation requests — and we'll get back to you within one business day.

Ceritakan keperluan sokongan IT jarak jauh, CCTV, tender, atau AI anda — termasuk permintaan quotation — dan kami akan membalas dalam tempoh satu hari bekerja.

Prefer email?
Lebih suka e-mel?

Lordharris2020 [at] icloud [dot] com

Lordharris2020 [at] icloud [dot] com

Response time
Masa Tindak Balas

We reply to all enquiries within one business day.

Kami akan membalas semua pertanyaan dalam tempoh satu hari bekerja.

📍
Based in
Berpangkalan di

Malaysia — serving clients 100% remotely across the region and beyond.

Malaysia — menyokong klien 100% jarak jauh merentasi rantau ini dan luar negara.

Your data, handled responsibly

Data anda, diuruskan secara bertanggungjawab

As we serve clients across Malaysia, the UK, Europe and beyond, we handle personal data in line with both local and international data protection law.

Memandangkan kami menyokong klien merentasi Malaysia, UK, Eropah dan luar negara, kami mengurus data peribadi selaras dengan undang-undang perlindungan data tempatan dan antarabangsa.

Malaysia — PDPA 2010

Malaysia — PDPA 2010

We collect and process personal data (such as your name, email and phone number submitted via our contact form) only for the purpose of responding to your enquiry, in accordance with the Personal Data Protection Act 2010. We do not sell or share your data with third parties without consent.

Kami mengumpul dan memproses data peribadi (seperti nama, e-mel dan nombor telefon yang dihantar melalui borang hubungi kami) semata-mata untuk tujuan membalas pertanyaan anda, selaras dengan Akta Perlindungan Data Peribadi 2010. Kami tidak menjual atau berkongsi data anda dengan pihak ketiga tanpa kebenaran.

EU / UK — GDPR

EU / UK — GDPR

For visitors and clients in the UK and European Union, we process personal data in accordance with the General Data Protection Regulation. You have the right to access, correct, or request deletion of your data at any time.

Untuk pelawat dan klien di UK dan Kesatuan Eropah, kami memproses data peribadi selaras dengan General Data Protection Regulation (GDPR). Anda berhak untuk mengakses, membetulkan, atau memohon pemadaman data anda pada bila-bila masa.

What we collect

Apa yang kami kumpul

Only the information you voluntarily provide through our contact form or email — name, contact details and the content of your enquiry. We do not use tracking cookies or sell data to advertisers.

Hanya maklumat yang anda berikan secara sukarela melalui borang hubungi atau e-mel — nama, butiran hubungan dan kandungan pertanyaan anda. Kami tidak menggunakan kuki penjejakan atau menjual data kepada pengiklan.

Your rights & contact

Hak anda & hubungi kami

To access, correct, or delete your data, or for any privacy-related question, email us at Lordharris2020 [at] icloud [dot] com, or use the contact form below. We will respond within one business day.

Untuk mengakses, membetulkan, atau memadam data anda, atau sebarang soalan berkaitan privasi, e-mel kami di Lordharris2020 [at] icloud [dot] com, atau guna borang hubungi di bawah. Kami akan membalas dalam tempoh satu hari bekerja.